Return and Exchange

We always want to achieve our customer's ultimate satisfaction. and following this, we did our best to make a return policy with extended service, which is suitable for our valuable customer.

Following conditions will qualify under Return & Exchange Policy

1. If any of our Product failed to meet the quality parameter, such as -
2. Physically Damaged Product
3. Major Defects
4. Size or, fitting issue
5. If AZUA delivers the wrong items to the customer
6. Product Lost during shipment
7. If any technical error occurred - Wrong Order placement, Money Deduction

How to Exchange :

If you face issue with our Product, immediately call us - (+8801627886773) or, you can directly massage us on Official Facebook page / Instagram account (https://www.facebook.com/azuavintage/) once you receive the Product (within 24hours)

Also Please note that

After receiving the Product, AZUA has full authority to take decision whether the Product will be applicable for exchange or refund policy.